What the work can include
- Website and UX redesign
- Interactive and campaign experiences
- Hosted commerce and portal UX
- Platform and frontend extensions
- Accessibility, performance, and search foundations
Service 01
Make your website easier to explore, shop and use.
Customer-facing websites, interactive experiences, campaigns, commerce journeys, and platform extensions that make the offer easier to understand and the next step easier to take.
A real hosted storefront
A clearer entrance.
A shorter path to the right product.
Liberty Christian Early Learning runs on InkSoft. The custom entrance brings school identity, product categories and sizing guidance into the same customer journey.
Visit the public storefront ↗The live storefront, shown on desktop and mobile. Captured September 21, 2026.
Work within the platform. Improve the journey.
Category hierarchy, sizing guidance, accessible controls and responsive layouts can improve a hosted store without replacing its checkout. Private roster access is a separate workflow.
Explore the PERNR access case study →Start with the friction
What is getting in the customer’s way?
Make the first choice clear.
A branded entrance groups polos and layers into direct shopping paths. Category labels should match the choices customers actually make.
Open the delivered storefront →Scope, constraints and handoff
Teams with an unclear web presence, awkward customer journey, platform limitation, campaign deadline, or digital experience that does not feel as capable as the work behind it.
Common friction
- People do not understand what we offer.
- Our website looks generic or dated.
- The customer journey is confusing.
- Our hosted platform works, but the experience does not feel like us.
- The software underneath is fine; the experience around it is not.
Constraints considered
Existing content, legacy and hosted platforms, accessibility, search discovery, performance, brand systems, mobile behavior, and the need for the experience to remain useful without decorative effects.
Evidence at handoff
Clear hierarchy, responsive implementation, crawlable content, verified calls to action, browser-tested behavior, and documentation for any platform-specific extension.
Starting point
What should become easier to understand or use?
Show us the customer path, page, platform, or experience that almost works. We’ll identify the first place we would reduce friction.